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Case Studies

Leaking Pipe Closeup
Lead Designer on leadCAST

leadCAST is a software to help utilities inventory, sample, and replace private and utility side pipes for lead. I worked with customers from large cities like New York City and Houston to small towns all across the country. 

Bike Race
IDOT Bike Facility Database

Illinois Department of Transportation (IDOT) manages thousands of bike trails, lanes, and roadway features statewide—but had no centralized system to store or access this data. Missing or outdated information caused construction delays, inaccurate budgets, and confusion between departments.

Natural Water System
Dam and Levee Risk Database Redesign

The U.S. Army Corps of Engineers (USACE) maintains structural and risk data for every dam and levee in the United States. Their legacy software built in the 1990s had become unusable, forcing engineers to rely on spreadsheets and offline workarounds. 

Media Interview Scene
Created a New Product

For over a year, I consulted with utility clients to design these outreach sites. I noticed that every project used similar content, information architectures, and page structures, yet each required months of meetings and content gathering. This created delays for clients and inefficiencies for our internal team.

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